Privacy & Cancellation Policy
Gem Cuisine is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Gem Cuisine may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers.
- internal record keeping
- to improve our products and services
- to periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- from time to time, we may also use your information to contact you for our market research purposes
- we will not provide your information to any third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question
BOOKING & CANCELLATION POLICY
There will be a non-refundable booking fee of $100, which will be taken off the total invoice.
If your event is cancelled more than 14 days prior to the event you will receive 100% refund minus the non-refundable booking fee of $100.
If your event is cancelled 7 - 13 days prior to the event you will be charged 50% of the total cost minus the non-refundable booking fee of $100.
If your event is cancelled 3 - 7days prior to the event you will be charged 75% of the total cost minus the non-refundable booking fee of $100.
If cancelled within 72 hours of the event you are charged 100% of total cost minus the non-refundable booking fee of $100.